Summary
Staffed NextGen Towers (SNT), a research concept being developed and validated by the Federal Aviation Administration (FAA), is a paradigm shift to providing air traffic control services primarily via surface surveillance approved for operational use by controllers instead of the existing out-the-window (OTW) view at high-density airports. SNT was exercised as a prototype installed at the Dallas-Fortworth International Airport (DFW) during a two-week demonstration in the spring of 2011. MIT Lincoln Laboratory conducted this demonstration for the FAA in coordination with DFW air traffic control (ATC) and the DFW airport authority. This proof-of-concept demonstration used live traffic and was conducted by shadowing East tower operations from the DFW center tower, which is a back-up facility currently not typically used for air traffic control. The objective of this SNT field demonstration was to validate the supplemental SNT concept, to assess the operational suitability of the Tower Information Display System (TIDS) display for surface surveillance, and to evaluate the first iteration of prototype cameras in providing visual augmentation. TIDS provided surface surveillance information using an updated user interface that was integrated with electronic flight data. The cameras provided both fixed and scanning views of traffic to augment the OTW view. These objectives were met during the two-week field demonstration. DFW air traffic provided twelve controllers, three front line manager (FLMs), and three traffic management coordinators (TMCs) as test subjects. The twelve National Air Traffic Controllers Association (NATCA) DFW controllers "worked" the traffic according to their own techniques, using new hardware and software that included high resolution displays of surveillance data augmented by camera views. This equipment was designed to provide enhanced situational awareness to allow controllers to manage increased traffic volume during poor visibility conditions, leading to increased throughput. Results indicated that the likelihood of user acceptance and operational suitability is high for TIDS as a primary means for control, given surface surveillance that is approved for operational use. Human factors data indicated that TIDS could be beneficial. However, major technical issues included two display freezes, some incorrectly depicted targets, and display inconsistencies on TIDS. The cameras experienced numerous technical limitations that negatively influenced the human factors assessment of them. This report includes the percentages of human factors and technical success criteria that passed at DFW-2.